3PL FAQs

Most customers want to know if their order has been received and is getting processed. With 33 degrees automation and integration, customers are automatically sent an email letting them know their order is being processed and shipped with tracking. The client knows the accuracy will be 100% and on time.

33 Degrees has an algorithmic software that rate shops every order to make sure the best rate and service is being used.

33 Degrees ships huge quantities of packages and utilizes their collective buying power to negotiate the best possible rates with each carrier. We are typically more than 60% less than published rates.

33 Degrees does not share customer data and uses the industry’s highest level of security to insure it privacy – SOC 2 TYPE II

Typically, with eCommerce fulfillment, if orders are not shipped within 24 hours, customers will take to social media to complain. 33 Degrees has saved brands suffering from negative social media posts by shipping orders quickly and accurately.

33 Degrees has extensive experience in the kitting and subscription box service. We utilize an ‘assembly line’ methodology to lower costs and improve production speed.

33 Degrees provides professional services and leverages multiple customers to lower costs like rent and labor, material costs and shipping rates with advanced software so the brand can focus on building their business without worrying about the backend.

33 Degrees has advanced software which can accommodate multiple channels and integrates with 100’s of other services and companies.

Yes. 3PLs should have experience shipping internationally. 33 Degrees ships packages worldwide every day. They are set up with every international carrier with direct agreements for low rates and electronic customs paperwork so there is no additional cost to the customers. Some 3PLs try and charge an international fee but with 33 Degrees level of integration, International shipments are smooth and direct for our customers.

Many 3PLs offer customer service, ranging from an outsourced group in the US or overseas to a chatbot without a live response. 33 Degrees has a designated live, in-house resource for each account to call directly. This world-class on-site customer service provides a level of comfort and convenience for their customers when problems arise with order changes, incorrect addresses, or where changes need to be made immediately before shipping happens. This level of customer service is not often found with 3PLs.