Santo Studio
Scales Luxury Performance Design Studio
with 33 Degrees
Before Working
// with 33 Degrees
What challenges were you facing with fulfillment, shipping, or logistics?
We were struggling to keep pace with the growing volume of e-commerce orders while also meeting Nordstrom’s extremely strict fulfillment requirements. Balancing direct-to-consumer and wholesale operations internally had simply become unsustainable.
What made you decide it was time to find a new 3PL?
As our business scaled, it became clear that managing fulfillment in-house was holding us back. We needed a partner with the infrastructure, technology, and expertise to support both our DTC growth and wholesale expansion, which ultimately led us to seek out 33 Degrees.
The Highlights
The Transition
How was the onboarding experience with 33 Degrees?
The onboarding process required a lot of work on our end, but 33 Degrees was exemplary in guiding us every step of the way. Their team ensured we hit critical milestones and put the right systems in place so we could operate at the level required.
Was the transition from your previous 3PL easy or complicated?
The transition itself was messy—largely due to shortcomings on our side—but 33 Degrees provided the guidance, structure, and support we needed to get up to standard. They helped turn what could have been a painful process into a smooth path forward.
33 Degrees gives us the confidence to scale without fulfillment ever becoming a bottleneck.
Vincint Rodriguez, Santo Studio
What can 33 Degrees do other 3PL's can’t?
Their combination of cutting-edge technology, a modern approach to operations, and clear communication at every level of the organization sets them apart.
33 Degrees has the ability to seamlessly integrate with 
and translate data that no other 3PL has been able to figure out how to do.
What services does 33 Degrees provide for your team today?
Today, 33 Degrees serves as the backbone of our fulfillment operations. They’ve built processes and SOPs that many other 3PLs wouldn’t even attempt, and they execute them at a high level.
The Results
What specific improvements have you seen since partnering with 33 Degrees?
We’ve experienced consistent same-day or next-day fulfillment, the ability to support thousands of SKUs, and seamless handling of stringent requirements from national retailers. Their precision in order accuracy, speed, and wholesale support has elevated our customer satisfaction.
Any metrics or milestones you’re proud of since working with them?
One of the most impactful milestones was being able to grow our wholesale business by 4x in just one quarter—a direct result of the foundation 33 Degrees helped us build.
What has been the most impressive part of joining 33 Degrees?
Their forward-thinking approach to technology and operational excellence. They stay ahead of the curve with new systems and SOPs that other, more antiquated 3PLs haven’t kept up with.
Personal Experience
What’s it like working with the 33 Degrees team?
It feels like the best of both worlds: the personal touch and responsiveness of a small team, combined with the scale and capabilities of a large one.
Any standout moments or examples of above-and-beyond service?
Their communication during peak sales periods and holiday weekends has been invaluable. Knowing they are proactively ensuring orders are prepared and shipped on time gives us confidence even in the busiest seasons.
Ready to See the
33 Degrees Difference?
Let’s talk about what’s possible when your
3PL actually gets it—and gets it done.